Frequently Asked Questions About Your Bill
Paying Your Bill
If you would like to pay your bill through our 24 hour automated system,
please call (855) 221-8046 – option 1 and press 9
and online at www.heritagebillpay.org
Questions Regarding Your Bill
For questions regarding your St Joseph Heritage Healthcare bill, please
contact the Customer Service Department at:
(855) 221-8046. Phone Hours: Mon – Fri 8:00 a.m. - 5:00 p.m.
Credit or Refund
For questions regarding a credit or refund on your account, please contact
the Credit/Refund Department at:
(844) 824-4774. Phone Hours: Mon - Fri: 7:30 a.m. - 5:00 p.m.
For questions regarding services received inpatient/outpatient at the hospital
where your account number begins with the following letters FV, HT, AA
or AV please contact the Hospital Customer Service Department at: (800)
378-4189. Phone Hours: Mon - Fri: 6:00 a.m. - 5:00 p.m.