How can we help?

Whether it's live chat, sending us a message or calling our customer service center, our skilled team of caregivers is here for all your service-related questions.

father with son
Live chat

Support Hours

Mon - Fri: 8 a.m. - 5 p.m.

Click the green "Help" or "Chat" button on the bottom right to live chat with our service center. If your message is received after hours, we'll get back to you as soon as possible.

Here's what we can help with:

  • Physician Recommendation
  • Referral Status
  • Prescription Refill
  • Schedule an Appointment
  • Paying My Bill
  • Interested Provider
  • Patient Portal

High Desert Phone Directory

Hospitals

St. Mary Medical Center
18300 CA-18
Apple Valley, CA 92307
(760) 242-2311

Laboratory

Quest Diagnostics
(866) 697-8378

Radiology & Imaging

Victor Valley Advanced Imaging/Elite (HD)
Multiple Locations
(760) 951-2867

North OC Phone Directory

Hospitals

St. Joseph Hospital, Orange
1100 W. Stewart Dr.
Orange, CA 92868
(714) 633-9111

St. Jude Medical Center
101 E. Valencia Mesa Dr.
Fullerton, CA 92835
(714) 992-3000

CHOC Children’s
1201 W. La Veta Ave.
Orange, CA 92868
(714) 997-3000

Laboratory

Quest Diagnostics
(866) 697-8378

Medical Records

St Jude Heritage Medical Group
Attention: Medical Records
2141 Harbor Blvd., Suite 18000
Fullerton, CA 92835
T: (714) 626-8637
F: (714) 626-8652

Radiology & Imaging

St. Joseph Outpatient Pavilion
1140 W. La Veta Ave.
Orange, CA 92868
(714) 744-8705

St. Jude Heritage Medical Group - Diamond Bar
1514 S. Valley Vista Dr.
Diamond Bar, CA91765
(909) 860-1144

St. Jude Heritage Medical Group - Orange
2501 E. Chapman Ave.
Orange, CA 92869
(714) 633-1011

St. Jude Heritage Medical Group - Santa Ana
2212 E. Fourth St.
Santa Ana, 92705
(714) 571-7767

St. Jude Medical Center Imaging
4300 Rose Drive
Yorba Linda, CA 92886
(714) 992-3132

Northern CA Phone Directory

Hospitals

Petaluma Valley Hospital
400 North McDowell Blvd.
Petaluma, CA 94954
T: (707) 778-1111

Queen of Valley Medical Center
1000 Trancas St.
Napa, CA 94558
T: (707) 252-4411

Redwood Memorial Hospital
3300 Renner Dr.
Fortuna, CA 95540
T: (707) 725-3361

Santa Rosa Memorial Hospital
1165 Montgomery Dr.
Santa Rosa, CA 95405
T: (707) 525-5300

St. Joseph Hospital, Eureka
2700 Dolbeer St.
Eureka, CA 95501
T: (707) 445-8121

Radiology & Imaging

St. Joseph Hospital, Eureka
2700 Dolbeer St.
Eureka, CA 95501
T: 707) 269-4215

Queen of Valley Medical Center
1000 Trancas St.
Napa, CA 94558
T: (707) 251-1700

Sonoma County - Radiology & Imaging Services
121 Sotoyome St.
Santa Rosa, CA 95405
T: (707) 525-4040

South OC Phone Directory

Hospitals

Hoag Memorial Hospital Presbyterian
1 Hoag Dr.
Newport Beach, CA 92663
(800) 309-9729

Hoag Hospital Irvine
16200 Sand Canyon Ave.
Irvine, CA 92618
(949) 764-4624

Mission Hospital, Mission Viejo
27700 Medical Center Rd.
Mission Viejo, CA 92691
(949) 364-1400

Mission Hospital, Laguna Beach
31872 Coast Hwy.
Laguna Beach, CA 92651
(949) 499-1311

CHOC Children’s
27700 Medical Center Rd., 5th Floor
Mission Viejo, CA 92691
(949) 364-1400

Laboratory

Quest Diagnostics
(866) 697-8378

Medical Records

Mission Heritage Medical Group - Plaza IM
26800 Crown Valley Pkwy., Suite 280
Mission Viejo, CA 92691
T: 949-364-6000 Option 7
F: 949-364-1318

Mission Heritage Medical Group-Foothill Ranch
26795 Portola Pkwy.
Foothill Ranch, Ca. 92610
T: 949-829-9403 Option 8
F: 949-829-9422

Mission Heritage Medical Group-Lake Forest
22621 Lake Forest Dr., Suite D1
Lake Forest, Ca. 92630
T: 949-242-6902 Option 7
F: 949-372-3544

Mission Heritage Medical Group-Talega
831 Via Suerte, Suite 102
San Clemente, Ca. 92673
T: 949-364-5600 Option 6
F: 949-364-2231

Mission Heritage Medical Group-Oso Niguel
27231 La Paz Rd., Suite A
Phone: 949-643-9111 Option 7
Laguna Niguel, Ca. 92677
FAX: 949-643-8916

Radiology & Imaging

Mission Hospital Imaging
Mission Viejo/Laguna Beach
27700 Medical Center Rd.
Mission Viejo, CA 92691
(949)364-6900

Hoag Hospital or Newport Imaging
Multiple locations
(800) 309-9729