Telehealth Visit

VIRTUAL CARE, WHEN YOU NEED IT MOST

Schedule Telehealth Visit
How to Connect to Zoom
Conditions We Treat
Urgent Care

Connect with your providers through Zoom remote conference service.

You can now book your first appointment and follow-up visits with your provider using Zoom. Meet with your provider face-to-face using a smart phone, tablet, or computer and receive the same great care from the convenience of your home.

No office visits. No long drives. Get the care you need from the safety of your home or office with an eVisit.

Call your provider’s office or schedule with primary care provider online today!

Schedule a Telehealth Visit Online with Primary Care Providers

Book with your provider with a few easy clicks through our online scheduling tool. After booking your appointment, we will send you additional instructions to ensure the easiest process to receive the great care you deserve.

Choose Your Region - High Desert | Northern California | Orange County | South Orange County

How to Connect to Zoom

Joining via mobile phone or tablet:

Note: Internet connection required to download Zoom.

Click on one of the links below to download the Zoom app.
Select and open the Zoom Cloud Meetings app
A caregiver from your doctor’s office will call you 15-20 mins before your appointment to provide a unique Zoom meeting ID that will be required to join the meeting.
Select “Join a Meeting”, enter the unique Zoom meeting ID and select “join”.
You will be muted upon joining the meeting. When the meeting begins, simply unmute yourself and begin your appointment.

Join Now

Joining via Windows PC or Mac computer:

Note: computer device must have a microphone, speakers and camera (webcam). Internet connection required to connect to Zoom.

Visit psjhealth.zoom.us
Click “Connect to Provider"
A caregiver from your doctor’s office will call you 15-20 mins before your appointment to provide a unique Zoom meeting ID that will be required to join the meeting.
Enter the unique Zoom meeting ID and select “join”.
You will be muted upon joining the meeting. When the meeting begins, simply unmute yourself and begin your appointment.

Join Now

Download Instructions (pdf): How to Connect to Zoom

Note: Standard office visit co-pay will apply. Telehealth visits does not include physicals or well child checks. Please download the Zoom application at least an hour before your appointment. If you run into any issues, please call your provider’s office for assistance.

A note about security: Providence has a dedicated, secure portal for patient visits through Zoom. Enhanced security measures include encryption, meeting IDs and visit “verification” to ensure your Telehealth visit is private and secure. Providers are assigned unique passwords and waiting rooms. This ensures that only your provider and you will be admitted to your visit. Providence’s Information Security team regularly monitors Zoom for any security concerns that might arise.

If you're experiencing any urgent or life threatening medical emergency, please call 911.

Telehealth Verbal Consent: With the passing of Assembly Bill 415, Telehealth Advancement Act of 2011, in January 2012, health care providers must verbally inform the patient of the use of telehealth and the potential limitations of telehealth. The verbal consent must be documented in the patient’s medical record at the time of visit. Providence will document the following verbal consent: “Patient verbally consented to a telehealth encounter after patient was informed of visit limitations with the use of technology and technical failures that may interrupt or stop the video connection during the course of the encounter. Patient was informed of their right to withhold or withdraw their consent to the use of telehealth in the course of their care at any time.”

Conditions we treat

It's amazing what we can diagnose with our secure video technology. Here's a snapshot of some conditions we treat and services we offer. If you do not find your condition, please call your provider's office for assistance.

Common Ailments

Fever
Cough
Cold
Flu
Headaches/migraines

Nose & Throat

Sore throat
Sinus infection
Stuffy nose
Laryngitis
Pharyngitis

Respiratory

Infections
Bronchitis
Pet allergies
Seasonal allergies
Chest congestion

Eye

Eye infection
Eye irritation
Conjunctivitis/pink eye
Stye

Skin & Nails

Rashes/hives, infections
Dry skin/eczema
Poison ivy/oak
Athlete's foot, ingrown nail
Acne, lesions

Gastrointestinal

Heartburn/GERD
Nausea
Vomiting
Diarrhea
Upset stomach

Wellness & Women's

Smoking cessation
Reproductive health
Urinary tract infection
Yeast infection
Breastfeeding support

Insurance Accepted

Choose Your Region - High Desert | Northern California | Orange County

Note: Not every insurance product or provider network is listed and our Affiliated Physicians may participate in other insurance plans. Please verify with your health plan and/or physician's office.
View Medicare insurance plans accepted.

About Providence

Part of Providence St. Joseph Health, Providence (Heritage) was founded in 1994 and includes eight medical groups throughout California. In addition to its medical groups, Heritage supports six distinct affiliated physician networks throughout the state. Combined, they provide residents access to more than 2,000 providers in virtually every specialty. Heritage medical groups and affiliated physicians have received top honors from various organizations, including the Orange County Medical Association for Physicians of Excellence and the Integrated Healthcare Association with distinction in clinical quality.

High Desert Northern California Orange County South Orange County

Telehealth Visit

VIRTUAL CARE, WHEN YOU NEED IT MOST

Schedule Telehealth Visit