Service Issues and Concerns
File a confidential service issue or concern online
At St. Joseph and St. Jude Heritage Medical Group, we care about you and
want to make sure you have an exceptional experience when you come to
us for care. Whether you have a question, concern or complaint, we want
to hear from you.
Using our secure online form, please describe in detail the incident in
question so that our team can address it with the appropriate personnel
Following your submission, you will receive a Letter of Acknowledgement
at the email address you provided and ongoing communication until the
process is complete.
Report Service Issues or Concerns Here
For scheduling, referrals, medication refills and general inquiries, conveniently
message your provider office through our
- Please do not use this form to submit medical questions
- If you are having a life-threatening emergency, please call 911 immediately