Accepting New Patients
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Donna McKenzie, NP-C

4.7 out of 5 (116 Ratings)
Specialty
  • Family Medicine
    (Board Certified)
Languages
Spanish, English
Primary Address | Office Details
1835 Sunny Crest Drive
Fullerton, CA 92835

Phone: (714) 446-5101

Fax: (714) 871-3006

Medical Groups & Affiliations
  • St. Jude Heritage Medical Group
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to Your Provider
(714) 446-5101
  • This was the first time I had seen this provider. I needed to have some stitches removed from my forehead resulting from a fall the week before. This provider was very gentle and very good at explaining what she was going to do. It did not hurt at all. I thought she did a great job.
    Donna is very easy to talk to and listens. Willing to work with my situation and suggestions.
    This staff was very friendly and didn't seem rushed in their communication like I usually experience in a doctor office. I felt heard by my provider and nurse and satisfied that my needs were being met
    I love reading the notes on the discharge paperwork and seeing all these things we supposedly discussed when in reality only the reason for the visit was brought up. This was not the first time this has happened and I'm unsure why the paperwork needs to be bolstered. If additional things such as BMI/diet and exercise or mental health services are NOT discussed with the patient, it seems ridiculous that they are noted as an area on the discharge paperwork and on file as things that were. Additionally it was a struggle to get an appointment and the phone receptionist's were lacking in their customer service. I understand there is a new system in place but having the system hang up on you and then not be able to connect for over two hour seems a bit ridiculous.
    Made me stand outside the door for an hour with a raging ear infection and sinus infection while they decided if they would let me in for my scheduled apt. they kept calling my phone in which the phone call dropped each time. I had no fever or symptoms of Covid. they brought me through the back and Finally 3 1/2 hours later a Covid test and a prescription for ear drops and the advice to call in a week for antibiotics if not better . I wouldn't had stayed if I hadn't felt my ears needed to be looked at and I was in pain.
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  • Meet The Provider
    Biography
    It is my privilege to work at St. Jude Heritage Medical Group and to serve the community of Diamond Bar. I have been a family nurse practitioner for over 20 years with a passion for helping people achieve their health goals, from ages 0 to 100. I especially want to help you to prevent disease and stay as healthy, strong and active as possible for your whole life. As part of your primary health care team, I work closely with your doctor and you to provide high quality, individualized health care. Read More
    Primary Specialties
    Primary Specialties
    • Family Medicine
      (Board Certified)
    Other Specialties Associations
    Certifications
    Board Certifications

    American Nurses Credentialing Center, Nurse Practitioner

    Education
    Education & Training
    • Medical School
      University of Utah - 1999
 
  • Primary Location

St. Jude Heritage Fullerton - Sunny Crest Primary Care