Tammy Lo, PAC

I had a very good experience.

Great experience

I always have a very good experience when I visit my provider. Very happy !!

PA-C Tammy Lo was very focused on questioning me on my recent ER/Hospitalization. Explained the game plan going forward and now awaiting outcome of labs following discharge from hospital.

My answers are relative to the fact that I was unavoidably late to this appointment. I left where I was staying with a 30 minute buffer! And encountered a friend along the way that needed a ride to a bus stop which was on my way. However, when we got to the stop, she was missing her phone. We had to retrace our steps to find it on the ground where she had gotten in the car. My 30 minute buffer was gone. With all that, I was only "technically" 5 minutes late...but check-in and updating my insurance took quite a bit of time. Everyone at St Jude was gracious about my tardiness. I am so grateful they were willing to see me even though I was late! And the receptionist was very patient with me as we researched my insurance, which did not show up in her system. I had to make a call to the company who explained that as an international plan, it wouldn't show up, however submitted claims would be process and paid. I live in The Philippines, working as a [ID] nurse to [ID] women. I am only here for a very brief time. It was such a relief that everyone was patient and flexible. Thank you!