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Medical Group Provider

Leah Heinrich, NP

4.6 out of 5 (117 Ratings)
Specialty
  • Family Medicine
Languages
English
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The Golden State Patient Experience Awards is Providence’s California-wide program recognizing providers in Northern and Southern California who consistently deliver outstanding patient experiences, based on patient feedback and experience scores.

Primary Address | Office Details
Providence Medical Group Santa Rosa - Family Medicine
2323 Bethards Drive
Santa Rosa, CA 95405

Phone: (707) 542-1611

Medical Groups & Affiliations
  • Providence Medical Group Sonoma
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to Your Provider (707) 542-1611
  • Reviews

    Reviews

    Ratings are based on patient responses from an independent and verified survey tool (Press Ganey). Scores are displayed in their entirety with only a few exceptions. Learn more about our survey.
    The provider's student saw me first and asked most of the questions. The provider was with me 10 minutes or so.
    I was quite disappointed in this initial visit to establish care. The NP had a student NP shadowing that spent 80% of visit with me and then at the end of the appointment the mentoring NP finally showed up and sped through remainder of the appointment. I felt like I was getting the bum's rush. It was weird, I looked at the appointment notes online and found a bunch of lab tests ordered; and we didn't even talk about labs.
    13-Mar-2026
    Thank you for entrusting us with your care. We regret to know your experience in our medical offices was as described and we would like to examine this more thoroughly. Please email us at Transparency@stjoe.org with comment ID 220280111 in the subject line so that we can obtain more information to deal with the situation.
    I used to be a pharmaceutical rep. I have spent time with hundreds of providers from nurse practioners to specialist, primary care,cardiologist,psychiatrist,neurologist, orthopedics, ect. Leah Heinrich is the best provider I have ever met.
    Leah seemed uninterested in my needs. Whereas the student intern and medical assistant listened and ensured that they understood my concerns.
    13-Mar-2026
    Thanks for connecting with us about your experience. We apologize that your interaction with one of our medical offices was not satisfactory. Your feedback is important and helps us identify opportunities for improvement. If you would like to discuss your experience in more detail, please email us at Transparency@stjoe.org with comment ID 219940067 in the subject line.
    I unfortunately felt uncared for. First due to the absence of the doctor himself, the NP who replaced him was nice but somewhat non challent and a "student"was with her , leaning on the wall and I am not sure what she was there for. My visit consisted at me telling her my issues and her telling me "would you like me to refer you to a specialist" . I picked up my referrals at front desk and left. I felt that she just read me my medical records , let me add my current pains and issues and was done with me.
    13-Mar-2026
    Thank you for your review. We are so sorry to hear about your experience and appreciate you taking the time to let us know. Providence takes patient feedback very seriously as it is the best way for us to improve and grow. If you would like to further discuss your experience with us, please email us at Transparency@stjoe.org with comment ID 218765043 in the subject line.
    51 Total Comments Page 1 2 3 4 5 6 7 8 9 10 11   Next
  • Meet The Provider
    Biography
    Leah is a primary care provider focused on adults. She follows a holistic approach and has special interest in healthy aging. Read More
    Primary Specialties
    Primary Specialties
    • Family Medicine
    Other Specialties Associations
    Certifications
    Board Certifications

    American Nurses Credentialing Center (ANCC), Adult Nurse Practitioner (ANP-BC)
    Education
  • Insurance Accepted

    Insurance Accepted

    • Insurance Plan

    • Aetna Medicare Advantage PPO
    • Aetna PPO
    • Anthem Blue Cross HMO
    • Anthem Blue Cross Medicare PPO
    • Anthem Blue Cross PPO
    • Blue Shield of CA HMO
    • Blue Shield of CA PPO
    • Cigna HMO
    • Cigna PPO
    • Coventry/First Health PPO
    • Health Net - Medicare Advantage
    • Health Net HMO
    • Health Net PPO
    • HealthSmart (Interplan) PPO
    • Imperial Health Medicare Advantage
    • Multiplan PPO
    • Partnership Health Plan of California
    • TriWest - Tricare
    • United Healthcare HMO
    • United HealthCare PPO
    • US Family Health Plan - TriCare
    • Western Health Advantage HMO
 
  • Primary Location

Providence Medical Group Santa Rosa - Family Medicine

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