Accepting New Patients
Offers Video Visits
Medical Group Provider

Marienelle Banez, MD

4.7 out of 5 (49 Ratings)
Specialty
  • Pediatrics
    (Board Certified)
Languages
Tagalog, English
Primary Address | Office Details
St. Jude Heritage Yorba Linda - Pediatrics Suite C
4300 Rose Drive
Suite C

Yorba Linda, CA 92886

Phone: (714) 577-6677

Fax: (714) 223-6769

Medical Groups & Affiliations
  • St. Jude Heritage Medical Group
Get Connected
to Your Provider
(714) 577-6677
Schedule an Appointment
  • Marienelle Banez is not [Name(s)] primary pediatrician. This was the first time we made an appointment with Dr. Banez because we needed to see a doctor urgently. Our appointment was at 9:30, but we waited until 9:55, and she still hadn't come in. However, we kept hearing chatting and laughter from outside the room. I was feeling that we had waited too long, so I opened the door to inquire, and saw the nurse and doctor chatting. Only after they saw me did they slowly walk in. Due to time constraints, Dr. Banez only answered some of my questions. She seemed rushed and needed to go to the next patient's room. She made me feel unprofessional and disrespectful of the patient's time. I will not make an appointment with this doctor again and will not recommend her to family or friends.
    11-Nov-2024
    We’re sorry to hear that you did not have a positive experience with us. Patient care is our top priority, and we would like to further discuss your experience with us. Please email us at Transparency@stjoe.org with comment ID 145896455 in the subject line.
    The overall experience with the practice is very good. My kids have been patients of Dr. Banez for many years. Over the last few visits there seems to be a communication issue with Dr.Banez. The first being that I will give her the history of the medical issue at hand in great detail. After the explanation she will ask questions that about the issue that were already stated in the history that I gave her. Apparently she was not paying attention...not good. Another issue is she is quite condemning to us about any treatments that we provided for my child prior to the visit. This overall bedside manner toward me as a parent in front of my child is inexcusable. I am a retired healthcare professional and I know the importance of good bedside manner not only to a child patient but to the parent(s) as well. To this end, I am starting to look for a different pediatrician.
    11-Nov-2024
    Thank you for entrusting us with your care. We regret to know your experience in our medical offices was as described and we would like to examine this more thoroughly. Please email us at Transparency@stjoe.org with comment ID 145895813 in the subject line so that we can obtain more information to deal with the situation.
    I love Dr. Banez. She always does a great job. I feel like she listens to what I have to say and is very respectful with her answers. She always gives me thoughtful advice on how to deal with my childcare and I always appreciate it. The office staff and nurses are wonderful as well. The nurse we had in our last visit who helped us with shots and everything was awesome. She was very responsive to the children had a bedside manner.
    My daughter had an issue and getting in when it was highly visible was difficult. Dr. Banez acted like the visit was a waste of her time. Dr. Banez didn't hear out my child, interrupted, and at one point used the phrase "that doesn't make sense." My child didn't feel listened to and felt talked at or over as a patient. We will likely see a different provider next time.
    Great experiences every time! Nurses are great and so is Dr. Banez
    15 Total Comments Page 1 2 3   Next
  • Meet The Provider
    Biography
    There is nothing more important to me than the health and safety of your children. As a strong advocate of vaccinations, I believe that ensuring the children who visit our office are fully vaccinated is the single most important thing I can do to keep your children and your community safe. If you choose not to fully vaccinate your child, another physician may be a better fit for your family. If you have questions or would like more information on vaccinations, call our office at (714) 577-6677. Read More
    Primary Specialties
    Primary Specialties
    • Pediatrics
      (Board Certified)
    Other Specialties Associations Areas of Interest
    Areas of Interest
    Adolescent Health, Asthma, Growth & Development
    Certifications
    Board Certifications

    American Board of Pediatrics, Pediatrics

    Education
    Education & Training
    • Medical School
      Tufts University School of Medicine
    • Internship
      Children's Hospital of Orange County
    • Residency
      Children's Hospital of Orange County
  • Insurance Accepted

    Insurance Accepted

    • Insurance Plan

    • Aetna HMO
    • Aetna PPO
    • Anthem Blue Cross HMO
    • Anthem Blue Cross PPO
    • Blue Shield of CA HMO
    • Blue Shield of CA HMO – Trio
    • Blue Shield of CA PPO
    • Choice /Humana PPO
    • Cigna HMO
    • Cigna PPO
    • Coventry/First Health PPO
    • Health Net - TriCare
    • Health Net HMO
    • Health Net PPO
    • HealthSmart (Interplan) PPO
    • Multiplan PPO
    • United Healthcare HMO
    • United HealthCare PPO
    • US Family Health Plan - TriCare
    • Insurance Plan: HMO PCP ID

      Aetna: 608588
      Anthem Blue Cross: 0RD093
      Blue Shield: 100069813009
      Cigna: 4210257007
      Cigna Select: 4210257011
      Health Net: 3205087036
      United Healthcare: 0183420082

 
  • Primary Location

St. Jude Heritage Yorba Linda - Pediatrics Suite C

  • Address
    4300 Rose Drive, Suite C,
    Yorba Linda, CA 92886
    Get Directions
  • Phone
    (714) 577-6677
    Fax
    (714) 223-6769
  • Hours of Operation
    Mon, Fri 7:30 a.m. - 5 p.m., Tues 7:30 a.m. - 1 p.m., Wed, Thu 7:30 a.m. - 12 p.m.

Website Information
www.sjhmg.com