What Is Telehealth Visit?

A telehealth visit is for non-emergency medical care that allows you and your provider to connect via your electronic device or phone without going to the clinic for an appointment. Our primary care and specialty providers are available through live video to provide a diagnosis, treatment plan and, if needed, a prescription, while ensuring you receive the same excellent care you’re accustomed to with your medical group provider.

Note: Standard office visit co-pay will apply. Telehealth visits does not include physicals or well child checks

Schedule a telehealth visit online on Find a Doctor and search for your provider.


Conditions we treat during a telehealth visit

If you're experiencing any urgent or life threatening medical emergency, please call 911.

It's amazing what we can diagnose with our secure video technology. Here's a snapshot of some conditions we treat and services we offer. If you do not find your condition, please call your provider's office for assistance.

Common Ailments

  • Fever
  • Cough
  • Cold
  • Flu
  • Headaches/migraines

Nose & Throat

  • Sore throat
  • Sinus infection
  • Stuffy nose
  • Laryngitis
  • Pharyngitis

Respiratory

  • Infections
  • Bronchitis
  • Pet allergies
  • Seasonal allergies
  • Chest congestion

Eye

  • Eye infection
  • Eye irritation
  • Conjunctivitis/pink eye
  • Stye

Skin & Nails

  • Rashes/hives, infections
  • Dry skin/eczema
  • Poison ivy/oak
  • Athlete's foot, ingrown nail
  • Acne, lesions

Gastrointestinal

  • Heartburn/GERD
  • Nausea
  • Vomiting
  • Diarrhea
  • Upset stomach

Other Problems

  • Joint or back pain
  • Minor cuts/scrapes
  • Strains/sprains
  • Insect bites/stings
  • Minor burns
  • Mental health conditions: depression, anxiety, ADHD

Wellness & Women's

  • Smoking cessation
  • Reproductive health
  • Urinary tract infection
  • Yeast infection
  • Breastfeeding support
Telehealth Verbal Consent: With the passing of Assembly Bill 415, Telehealth Advancement Act of 2011, in January 2012, health care providers must verbally inform the patient of the use of telehealth and the potential limitations of telehealth. The verbal consent must be documented in the patient’s medical record at the time of visit. St. Joseph Heritage Healthcare will document the following verbal consent: “Patient verbally consented to a telehealth encounter after patient was informed of visit limitations with the use of technology and technical failures that may interrupt or stop the video connection during the course of the encounter. Patient was informed of their right to withhold or withdraw their consent to the use of telehealth in the course of their care at any time.”