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637750
Accepting New Patients
Medical Group Provider
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Quan Zhao, MD
4.1
out of 5 (
60
Ratings)
Specialty
Pediatrics
Languages
English
Primary Address |
Office Details
St. Mary High Desert Victorville - Primary Care
12550 Hesperia Road
Suite 100
Victorville
,
CA
92395
Phone:
(760) 241-6666
Fax:
(760) 947-5619
Medical Groups & Affiliations
St. Mary High Desert Medical Group
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to Your Provider
(760) 241-6666
The patient rating score is based on responses and comments from Press Ganey. Responses are measured on a 10 point scale, with 10 being the best score. These scores are then translated to a 5 point scale in order to display results in a 5 Star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered libel, or may contain private health information, or is unrelated to the provider being reviewed.
Learn more about Press Ganey star rating calculations
Reviews
Reviews
Ratings are based on patient responses from an independent and verified survey tool (Press Ganey). Scores are displayed in their entirety with only a few exceptions. Learn more
about our survey
.
Anonymous
19-Jul-2025
Despite did not care about the things that I have spoken with him about my child nor was he interested in helping the situation I asked that this provider be changed and that my child see someone different. I am very frustrated and disappointed in how the provider acted towards my child, especially stating certain things that should not be spoken in front of my child. He was very unprofessional. He also did it seem like he knew what he was talking about and made me and my child feel very uncomfortable. Not to mention we don't even feel comfortable going back to the facility to see a different provider Because we know that will cross paths with that provider. He is not the first provider to make us feel a certain way or put my child's health in jeopardy. I honestly think that this provider and the other provider at the Hesperia location need to be evaluated and appropriate actions need to be taken so these types of things don't happen in the future to other parents and children. I work in the medical field and this is never acceptable nor tolerated.
15-Aug-2025
Thank you for sharing your experience with us. Patient satisfaction is important to us at Providence, so we will make every effort to address any concerns. If you would like to discuss your experience with us further, please email us at Transparency@stjoe.org with comment ID 191241631 in the subject line.
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Anonymous
20-Jun-2025
The bad is the provider was too personal with what I need to do and all 8n my business. Instead of focusing on the concerns I had with my child. He was hard to understand and would make comments I felt weren't right to ask, leaving uncomfortable. I wanted to feel welcomed and respected, but was being judged on how I care for my child alone.
14-Aug-2025
We’re sorry to hear that you did not have a positive experience with us. Patient care is our top priority, and we would like to further discuss your experience with us. Please email us at Transparency@stjoe.org with comment ID 187382872 in the subject line.
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Anonymous
11-May-2025
This was a good experience with the provider. I'd love him deeply.
Anonymous
20-Apr-2025
I am pleased with Dr Z and his wonderful nurse looking forward to bring my daughter back when needed they both see great with handling my needs
Anonymous
21-Feb-2025
Dr. Zhao made me feel so relieved with what my baby was experiencing which was helpful for a first time mom with postpartum anxiety.
7
Total Comments
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Meet The Provider
Biography
Dr. Quan Zhao is a pediatrician with St. Mary High Desert Medical Group practicing in Victorville, CA.
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Primary Specialties
Primary Specialties
Pediatrics
Other Specialties
Associations
Education
Insurance Accepted
Insurance Accepted
Insurance Plan
Aetna HMO
Aetna PPO
Anthem Blue Cross HMO
Anthem Blue Cross PPO
Blue Shield of CA HMO
Blue Shield of CA HMO - Trio
Blue Shield of CA PPO
Choice/Humana PPO
Cigna HMO
Cigna PPO
Coventry/First Health PPO
Health Net HMO
Health Net PPO
HealthSmart (Interplan) PPO
Multiplan PPO
TriWest - Tricare
United Healthcare HMO
United HealthCare PPO
US Family Health Plan - TriCare
Primary Location
St. Mary High Desert Victorville - Primary Care
Address
12550 Hesperia Road,
Suite 100,
Victorville, CA 92395
Get Directions
Phone
(760) 241-6666
Fax
(760) 947-5619
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