Daisy Lopez, NPC

Good experience

Daisy Lopez has a daunting task - to substitute for Dr Curtis. Ms Lopez reviewed my pre-surgery reports and found an omission of importance. I was able to get the missing blood drawn the next day. I was impressed by Ms Lopez and I will feel comfortable seeing her again when Dr Curtis is not available.

The wait was very long however Ms. Lopez was very thorough and explained everything to me

I went to Urgent Care and was directed to Ms. Lopez. I was pleasantly surprised that the clerk at the St. Joseph Heritage site on 17th street off of Newport was able to find an opening for me at the 4th street location without even being asked to do so. This went up and beyond being helpful. I was unaware when I went to the previous Urgent Care at the 17th Street site that it was no longer there. So, I went into the clinic site and was told it had been permanently closed. So, I went into the restroom and when I came out the clerk to the far left of the counter told me of an opening with Ms. Lopez on 4th street in Santa Ana and she made the appointment for me with my okay. I am so thankful that she did this. She should receive a medal for doing this when not even asked too. This type of employee is worth keeping. The other clerk I talked to just let me know that the Urgent Care was closed without giving me any other additional information or help.

Very good visit and best care around